Brand Aura Inc. Service Agreement for Sedona True Radiance Retreat

Effective Date: September 9, 2024

This Service Agreement ("Agreement") is entered into by and between Brand Aura Inc. ("Company," "we," "us," or "our") and the individual registering for services ("Participant," "you," or "your"). By registering for and participating in Sedona True Radiance Retreat's programs, workshops, and events, you agree to be bound by the terms and conditions of this Agreement.

1. Services Provided

Brand Aura Inc., through the Sedona True Radiance Retreat, offers marketing workshops and related services designed to promote authentic and heart led business practice. Details of specific programs, schedules, and accommodations will be provided upon registration.

2. Payment Terms

• Payment Options:
  • Pay in Full: Participants may choose to pay the full fee for the Services at the time of registration.
  • Payment Plan: Participants may opt for a payment plan available through the Kajabi checkout system, which allows for installment payments as outlined during the registration process.

• Fees: All fees for participation in the Retreat's Services are outlined on our official website or provided materials.
• Method of Payment: Acceptable payment methods include credit/debit cards, bank transfers, and other methods as specified by the Company through the Kajabi platform.

3. Refund Policy

• Eligibility for Refunds: Refunds will only be granted in cases of significant health issues or natural crises that prevent participation.
  • Health-Related Refunds: Participants must provide a valid medical certificate or documentation from a licensed healthcare provider.
  • Natural Crisis Refunds: Documentation or evidence of the natural crisis (e.g., government advisories, news reports) must be provided.
• Non-Refundable Situations: Refunds are not available for cancellations due to personal reasons, changes in schedule, or dissatisfaction with Services.
• Refund Process: Eligible refund requests must be submitted in writing to [contact email/address] at least [30] days before the scheduled start date of the Retreat. Approved refunds will be processed within [15] business days via the original payment method.

4. Liability Clause

• Assumption of Risk: Participation in Retreat programs involves inherent risks. By participating, you acknowledge and accept these risks.
• Limitation of Liability: Brand Aura Inc., its owners, employees, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your participation in the Retreat, even if advised of the possibility of such damages.
• Indemnification: You agree to indemnify, defend, and hold harmless Brand Aura Inc. and its affiliates from any claims, damages, losses, liabilities, costs, or expenses arising out of your participation in the Retreat or violation of this Agreement.

5. Privacy Clause

• Collection of Information: We collect personal information necessary for the registration, administration, and enhancement of our Services. This may include your name, contact information, health information, and payment details.
• Use of Information: Your personal information is used solely for the purpose of providing and improving our Services, communicating with you about the Retreat, and processing payments.
• Protection of Information: We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
• Third-Party Sharing: We do not sell, trade, or otherwise transfer your personal information to outside parties except as required by law or with your explicit consent.
• Data Retention: Personal information is retained only for as long as necessary to fulfill the purposes outlined in this Agreement or as required by law.
• Your Rights: You have the right to access, correct, or request deletion of your personal information by contacting us at [contact email/address].

6. Cancellation by Company

Brand Aura Inc. reserves the right to cancel or reschedule programs due to unforeseen circumstances. In such cases:

• Participants will be notified as soon as possible.
• A full refund or alternative arrangements will be provided at the participant's discretion.

7. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Hawaii, without regard to its conflict of law principles.

8. Dispute Resolution
Any disputes arising out of or related to this Agreement shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will take place in Honolulu, Hawaii, and judgment on the arbitration award may be entered in any court having jurisdiction.

9. Amendments
Brand Aura Inc. reserves the right to modify or amend this Agreement at any time. Participants will be notified of significant changes, and continued participation constitutes acceptance of the updated terms.

10. Entire Agreement
This Agreement constitutes the entire understanding between you and Brand Aura Inc. regarding the Services and supersedes all prior agreements, representations, or understandings, whether written or oral.

11. Contact Information
For any questions or concerns regarding this Agreement, please contact us at:

Brand Aura Inc.